Technical Service Bulletin: 2001-2015 Duramax Engine Ticking Noise
Reference Number(s): 02-06-01-022O, Date of Issue: August 26, 2014
|Affected Model(s):||2001-2015 Chevrolet Silverado 2003-2009 Chevrolet Kodiak C4500/C5500 Series 2006-2015 Chevrolet Express Vans 2001-2015 GMC Sierra 2003-2009 GMC TopKick C4500/C5500 Series 2006-2015 GMC Savana Vans Equipped with Duramax™ Diesel Engine (RPOs LBZ, LB7, LGH, LLY, LML, LMM) Please Refer to GWM/IVH|
|Supercedes:||This bulletin has been revised to add the 2014-2015 Model Years. Please discard Corporate Bulletin Number 02-06-01-022N.|
Superceded Bulletin(s): 02-06-01-022O, Date of Issue: April 2, 2013
Some of the above vehicles may exhibit a random ticking noise that is most audible on an engine with a coolant temperature of 70°C (158°F) or higher and from idle to approximately 1500 RPM. The noise usually is most noticeable at the rear of the driver’s side front wheel well. Customers may also comment about hearing a tick noise inside the vehicle at idle such as when sitting at a drive through window. All 6600 Duramax™ diesel engines have this condition; however, some are more audible than others. Engine build variation from engine to engine contributes to differences in perceived volume. All Duramax™ engines are manufactured to very close tolerances to meet the durability and reliability standards.
This noise is caused by the relationship of the engine cylinder block, crankshaft journals, bearing inserts and the oil film. This relationship may allow a vibration that resonates through the cylinder block and is heard as a metallic ticking noise. The noise could be described as an irregular ticking or clacking sound, like random typing on a mechanical typewriter.
This condition has been present in diesel engines produced for the last 20 or more years. The overall noise reduction in engines produced today makes this noise seem new when, in fact, it was masked by other noises in the past. Many manufacturers such as Isuzu, Hino, Mitsubishi, and Nissan report a similar condition in their diesel engines. Testing and engine teardowns with this condition reveal no condition that would affect reliability or durability of this engine.
Dealers should not attempt to compare any customer vehicles exhibiting this noise with other similar vehicles as the noise is different from vehicle to vehicle and this may lead to the incorrect conclusion that the vehicle has a condition. This noise is a normal operating characteristic of the engine. This noise has no short or long term effects on the engine. Do not attempt repairs for this noise.
Please share the information found in this bulletin with customers who inquire about this condition. In the event they have additional questions or concerns, please advise them to contact Customer Assistance at the numbers listed below for further information.